Baremetrics populates DNS records from any "from address" inside Recover and Cancelation Insights.
By default, we use the billing users but in many instances, you'll want to update these to your Support or Success teams.
You'll need to update all of your emails templates located here:
❗ You can also choose a different reply to email and BCC.
Updating Cancellation Insights
There are two places you'll need to update the"from address".