Customer Augmentation

Add your own fields to your customer's profile and create Segments with unique data 💼

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Written by Baremetrics
Updated over a week ago

Have you ever wondered which of your marketing channels is driving more MRR? Or how do the churn rates compare of customers that rated you a 5 NPS score versus a 10?

With Augmentation, you can add those fields (and any others you can dream of!) to your customer profiles and then Segment by those new attributes. Pretty cool stuff, right??

You can find the place to add this data on your Customers tab, right under the filters for Segments:

Adding via CSV:

The rules for adding attributes via .csv are simple but strict 😉

  1. The file must be in .csv format

  2. There must be an email address column. We will tie the attribute to the Baremetrics profile based on the email address provided in this column - so it must match the email Baremetrics has for the customer.

  3. The new attribute can't share the name of any of the currently existing attributes. You can see your existing attributes on this management page, or by scrolling through the filters on your customer's tab:


Your .csv will be validated in order to follow formatting rules. Some example rules:


Here's a quick example of how the CSV file should look:

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