LTV is a prediction of how much money you can expect to make from a customer before they churn. This information can help you to make important decisions about your business.

The higher the LTV, the more you can expect to make from customers before they churn. So you can afford to spend a bit of money on marketing, on boarding, support, and so on to acquire them in the first place.

Though the lifetime value calculation is simple, it relies on two other metrics that can be tricky to calculate: User Churn and ARPU.

Average Monthly Recurring Revenue Per Customer ÷ User Churn Rate = LTV

You can improve LTV on two fronts: ARPU and User Churn.

Increase your ARPU by raising prices, or funneling folks towards your premium plans.

Lowering your churn rate will also improve your LTV. You can learn some strategies to lower your churn rate in our Slaying the Churn Beast Academy Article.

Learn more about growing your LTV here.
​

Compare Date Ranges
Find out how your last 30 days of LTV compares to the same period 6 months ago.

Trend Lines
Take out the bumps in your data and get a clearer idea of how LTV is progressing. This is especially helpful for looking at your LTV with a long date range.

Goals
Successful businesses are constantly setting goals and making concrete strides toward them. Let us help! We'll even update you on your progress in the weekly notification emails.

Annotations
Mark important landmarks in your business. Things like new feature releases and marketing and retention campaigns. See how your LTV (and other metrics) change after those big days!

Benchmarks

See how your LTV compares to other businesses with a similar ARPU.